Frequently Asked Questions

I can't login to Write Away! What should I do?

For administrative management and security reasons, we only issue usernames to Chapter Sponsors.

Check to make sure you typed the username and password exactly as written, reflecting upper and lower case letters. Usernames and passwords are case-sensitive.
If you fail to login, type in your username and click Set/Reset Password. You will be asked to enter your username. Your password information will be automatically emailed to you.
If you do not receive an email, your email address may be incorrect in the Write Away! database. Please email the Central Office to correct your email address.

Why can't student members receive usernames?

We do not issue Write Away! usernames to students. For administrative management and security reasons, we only issue usernames to Chapter Sponsors.

If a Sponsor has delegated Write Away! chapter administration to a specific student member, the Sponsor may give their username and password to that student. However, because the username belongs to the Sponsor, the Sponsor will receive all emails, including email verifications from Write Away! When the student no longer serves as a Chapter Administrator, the Sponsor should reset the password.

Is Write Away! case-sensitive?

Yes. Please carefully input all information. Membership certificates are generated from Write Away!. As a result, names are printed as the information is shown in the input fields. If a name is spelled wrong or characters are not typed in the correct case, there is a $2.00 charge to correct and reprint a certificate.

Can a member be transferred to another chapter?

Yes. Please email Karen Larsen at the Central Office with this specific request. Include the member's full name at induction, their original chapter school, and the semester/year of induction.

Can I sort my current chapter members from those who have graduated or are no longer active in my chapter?

Yes. Enrolled members can be sorted by their status in the Manage Members list by selecting the title Status. All enrolled members may be one of the following:

Active - All members that are currently active in your chapter

Inactive - Members that have graduated or are no longer involved in your local chapter

To revise a member's status, choose Select next to the member's name, change the first field labeled Status, and save your changes.

Who is a Lead Sponsor?

The Lead Sponsor function was added to Write Away! in August 2010. Each chapter is required to have one designated Lead Sponsor. The Lead Sponsor is the chapter's primary contact for the Central Office regarding membership, the Chapter Annual Report, and all USPS mail. Each chapter is required to designate one Sponsor as the Lead Sponsor. How to change a Lead Sponsor